The United Kingdom-based electrical wholesaler City Electrical Factors (CEF) now operates in five geographic areas which include the United Kingdom, North America, Ireland, Spain, and Australia. Since 1951 the company has been running 400 stores throughout the UK and international distribution centers that offer customers access to over 40,000 products with solar panels among them. CEF continues its customer service expansion by increasing its network locations.
The company says: “Choose from over 40,000 products from one of the UK’s biggest electrical wholesaler. Free delivery over £50 and click & collect from one of our 400 stores.” Solar panels are among the items available to customers, alongside other electrical supplies. CEF supports its operations with in-house IT systems designed to process orders of varying sizes and track them from receipt to delivery.
According to information, City Electrical Factors Ltd began as a private limited company in Coventry, UK, over 70 years ago. From a single store, it has grown to include 400 UK locations and outlets in multiple countries. The expansion into North America, Ireland, Spain, and Australia enables CEF to supply solar panels and other electrical goods to a wider market. “Our business has been built on service to our customers,” a CEF spokesperson said. “Your problems and challenges are ours, and we have to find solutions.”
CEF offers free delivery for UK orders over £50 and a click-and-collect option at all 400 UK stores. Customers, including those purchasing solar panels, can use these services, supported by a team of delivery drivers with no minimum charge applied. The in-house IT infrastructure allows CEF to monitor orders, providing visibility from placement to arrival, whether for solar panels or other electrical components.
Solar panels are part of CEF’s product range, available to customers involved in renewable energy projects. These items are distributed through the company’s network, which has grown steadily since its founding. In 1951, CEF had one store; by 1961, it had three. The number increased to 42 by 1971, 190 by 1981, 346 by 1991, and 400 by the start of the 21st century. This growth now extends beyond the UK, with solar panels and other products available in five regions.
“Our group of electrical companies operates throughout the United Kingdom and internationally,” the spokesperson added. “We aim to put the customer first in everything we do.” This includes staff training programs focused on product knowledge, such as solar panels, and customer service practices. Employees are accessible via phone, in-person visits, or online platforms to assist customers in ordering solar panels or seeking technical support.
The company’s history highlights its adaptability. Starting in Coventry, CEF has responded to market changes, including demand for solar panels as part of renewable energy adoption. Its expansion into North America, Ireland, Spain, and Australia addresses these shifts on a global scale. The 400 UK stores serve as a foundation, while international outlets extend the availability of products like solar panels.
Technology supports CEF’s operations. The company develops its IT systems internally, allowing flexibility for handling orders, including those for solar panels, across its network. This capability facilitates the delivery and click-and-collect services, available in the UK and being integrated into other regions as the expansion continues.
City Electrical Factors maintains consistent service across its customer base. Whether supplying solar panels to an installer or providing electrical goods to a contractor, the company applies the same operational standards. The expansion into five regions builds on over seven decades of experience.
About City Electrical Factors
City Electrical Factors Ltd started its operations in 1951 and now runs 400 UK stores along with other locations throughout North America, Ireland, Spain, and Australia. Through its network the company distributes more than 40,000 items which include solar panels.
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